Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

Shipping method Economy : $4.99 (Shipping time 5 – 10 days).

Payments methods include PayPal and Credit cards. PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment. PayPal can be used to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account). 1) After viewing your items on your shopping cart page, you can click and check out with PayPal. Then you will leave our site and enter PayPal’s website. 2) You can sign in to your PayPal account, or you can create a new one if you haven’t got one. 3) You can use the PayPal as you want according to the on-screen instructions. Usually, PayPal e-check will take 3-5 business days to be confirmed by PayPal. The reasons why we suggest you use PayPal: Payment is traceable. By using your PayPal account, you can trace the status of your payment. When you make payment for your order, you don’t need to use your credit card online (you can transfer directly from your bank account). When you use your credit card through PayPal, nobody will see your credit card number, which will minimize the risk of unauthorized use..

The package will be delivered after fulfillment (1-3 business days). We ship from St Paul, MN. A shipping tracking link will be added to your order when it is shipped. If anything else is not announced, shipping fees specified in US Dollar (USD) will be displayed in checkout before the final payment step.

WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. CONSENT How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime. Strawberrywearshirt Store Address: 3979 Melrose Ave NW, Roanoke, VA 24017 DISCLOSURE We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. THIRD-PARTY SERVICES In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. SECURITY To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. COOKIES Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. _session_id, unique token, sessional, Allows to store information about your session (referrer, landing page, etc).

To fulfill an order, Strawberrywearshirt Store will demand the following info: Customer’s email/phone number Customer’s shipping address Customer’s billing address HOW TO ORDER? Select style and color Select size and quantity Click “ADD TO CART” Enter shipping and billing information Done! Simple as that! How long will it take to get my package? Your order will arrive 5-10 business days after the end of processing order 1-3 days. Strawberrywearshirt Store adheres to the highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored. If you have any questions, please email us at [email protected].

Quick Tips Please contact us using the form below or via email at [email protected]. We generally respond within 08-32 hours of your inquiry. Please check our FAQ page and/ or Terms Page before contacting us in regards to general questions. If you have a product question, please see if the product description has the information before emailing us. If you have a question about your receiving your tracking number, please be sure it has been 3-5 business days after you’ve ordered as that is the general processing time. All other issues please contact us to email If you have a question about switching items or others related to shipment, PLEASE provide us with an order number. To view the status or tracking information of your order, please visit Order Tracking page.

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